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  • Rebecca Udall

    Introducing

    Rebecca Udall

    Rebecca Udall founded her eponymous homeware label in 2019, after struggling to find exceptional bed linen at a fair price. Sourcing from ethical, artisan manufacturers, she creates design-led and customisable linens of the highest quality for a luxurious night’s sleep. The brand has also expanded into tableware, including stylish placemats, napkins and tablecloths. 

    Based in the North Yorkshire countryside, Rebecca studied business and management before forging a career in homeware-buying. It was while working in the bedding arena that she discovered her passion for premium bed linen, not only for a good thread count, but also for high-quality raw materials – something that she found challenging to source at the time. Her inspiration sparked, Rebecca created her own brand to fill this gap in the market. 

    With quality at the very core of her brand, Rebecca uses only the finest fabrics and produces her textiles in Europe, with most made in Italy. She is passionate about supporting heritage communities and craftsmanship, so uses artisan makers and family-owned manufacturers exclusively. Her ethos is based on longevity; pieces are made to last and to be cherished forever. 

    The brand’s expansion into table linens has led to beautiful placemats, napkin sets and tablecloths that turn every meal into a special occasion. Accompanying this offering is a curated edit of tabletop accessories, such as drinkware, cutlery and candles. We particularly love the handcrafted rattan chargers, which would look chic on any dining table.

    5 questions with

    Rebecca Udall

    Who are your favourite interior designers and why?

    My absolute favourite design firm has to be Todhunter Earle interiors; their designs are so timeless and chic. For more playful design, Turner Pocock are divine, incorporating pattern and colour beautifully. For true classic-contemporary, I love Laura Hammett; their lighting and flooring is incredible.

    Which are your favourite pieces from the collection and how do you style them at home?

    My rattan chargers are incredibly versatile and get a lot of use – you can lay a simple but delightful table with them in minutes. I like to layer them with my waxed linen placemats – it adds interest through contrast.

    Do you have any evening rituals to help you unwind?

    I am elevating daily rituals more than normal at the moment – it’s important to appreciate the little things. I religiously light my Heloise O’Hagan No.5 candle, which contains lavender;  it is so calming. Before bed, I massage Amly’s Sleep Tight Balm into my face, which feels very restorative.

    Tell us your tips for designing the perfect tablescape.

    Layering and colour balance is essential. Use each colour at least twice to tie everything together, and cultivate an atmosphere with candles and flowers. More important than anything, though, is to echo the food and be true to your own style. In this respect, there are a lot of similarities with fashion.

    Which countryside escapes are on your wishlist for a relaxing break?

    For a long time, I’ve been dreaming of a driving holiday through rural parts of France and Italy. There are so many fantastic communities utilising heritage skills, such as hand-painting ceramics and glass-making, that I’d love to discover.

    SHIPPING AND RETURNS

    Shipping

    Please allow a little longer for orders to arrive during the Coronavirus pandemic. 

    UK

    Standard shipping: £4.95 (2-5 working days)

    Next Day Delivery (1 – 2 working days) – £9.95

    Orders must be placed Monday to Friday by 3pm GMT in order to qualify for next day delivery and will arrive within 1-2 working days


    Channel Islands & Isle of Man

    Standard shipping (3-5 working days) £7.95 

     

    Ireland

    Standard shipping 4-6 working days £8.95

    Express shipping 1-2 working days £15

     

    Western Europe

    (Germany, France, Spain (mainland only), Portugal, Netherlands, Switzerland, Italy, Luxembourg, Belgium, Austria)

    Standard shipping 3-5 working days £15

     

    Northern Europe

    (Estonia, Latvia, Lithuania, Denmark, Finland, Iceland, Norway, Sweden)

    Standard shipping 3-7 working days £20

     

    Eastern Europe

    (Poland, Lithuania, Czech republic, Romania, Greece, Ukraine, Slovakia, Hungary, Bulgaria, Serbia, Albania, Belarus, Slovenia)

    Standard shipping 3-7 working days £24

     

    USA

    Economy (5-10 working days) £15 

    Standard (3-6 working days) £20

    Express £30

     

    RoW (Canada and Australia Only)

    2-8 working days £25 

    You may be liable for import duties 

    Returns

    Email customerservice@rebeccaudall.com within 30 days to advise that you would like to make a return. Please see below, dependent on your geographical location. 

     

    UK Returns 

    Return your item(s) within 28 days for a refund or exchange. No returns or exchanges are possible on custom or monogrammed items. 

    Please ensure the shipping service that you use it is trackable with appropriate insurance for the value and retain proof of postage. Please endeavour to package items safely as they were posted to you.

    Please note that it can take up to 2 working days, but usually sooner, from us receiving your parcel to action a refund. We appreciate you waiting this time before emailing us to follow up on your refund.

    International Returns

    Return within 28 days. No shipping that may have been paid can be refunded. If you have paid duty to your country, you will need to contact your local government entity for a refund. Please ensure that you tick “returning to origin” on the customs declaration. 

    Please ensure you are familiar with our all returns policy below.

    OUR RETURNS POLICY – UK

    Should you not be delighted with your order, you can return any item excluding monogram and custom orders within 28 days of receipt. This is on the condition that the goods are returned to us complete and in perfect resaleable condition: unused, unmarked, unwashed and with all original packaging attached.

    You are responsible for the cost of returning the items to us. No shipping costs that may have been paid are possible for refund. We will refund you on to the card or payment method which was used to make your purchase. 

    Please ensure the packaging used to return the goods are suitable for the weight, size and type of goods posted (eg glass should be packaging appropriately) to ensure their safe return. We are not liable to refund goods that are received by our warehouse that are damaged on arrival due to poor packaging. In this case, we would advise you of the condition of the goods’ received by photograph and would recommend that you take up an insurance claim with the postal service you used.

    Our returns policy does not affect your statutory rights.

    OUR RETURNS POLICY – REST OF WORLD

    You can return your order to us within 28 days of receiving your goods, provided is it not a custom or monogrammed order, which are non-refundable.

    You must notify Rebecca Udall of your intention to return before posting your items back to us. The items must then be shipped within 7 days of our acknowledgement. The items can be sent on a postal service that takes up to 10 working days. 

    You must notify us of your intent to return your item by contacting us at customerservice@rebeccaudall.com. You are advised to send your parcel by a trackable and insured service as Rebecca Udall can’t be liable for any loss or damage on return to us. The cost of returning the item to us is non-refundable, as is any original delivery charge you may have paid.

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