SHIPPING
Please note for international customers duties and taxes are payable upon arrival. Any applicable duties and taxes on deliveries must be settled by the recipient. Please check with your local customs and duties office for more information on these charges.
We offer the following options:
United Kingdom
DPD Standard (2-3 working days)
Orders under £100- £5.99
Orders over £100- £8.99
DPD Express next day delivery- £15.00*
*Order before 12pm
RETURNS
We accept returns within 14 days of your receipt of purchase, providing that the items you are unused and in the original packaging you received them in a resalable condition.
If you wish to return an item, please email [email protected] to notify us as soon as possible. Unfortunately, we are not able to accept any items for return if 14 days have passed since you purchased the items.
Please note that you are responsible for the cost of the postage for your return. For higher value returns, we recommend that you use a tracked service. We regret that we cannot be held responsible for loss of returned goods without proof of posting.
Please send your return to the following address:
Returns
Maison Margaux
Studio 4, 92 Lots Road, London, SW10 0QD
Once your return has been received by us, we will notify you within 48 hours to confirm whether we are able to accept your return and process your refund. Refunds will be processed back to the original payment method used for your purchase. If you do not receive your refund within 10 days of our team confirming your return has been accepted, please contact us at [email protected].
