Set Of 4 Charlotte Wine Glasses£ 48
Classic wine glass. Available as a wine and water glass. Handmade.
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Please allow a little longer for orders to arrive during the Coronavirus pandemic.
Standard shipping: £4.95 (2-5 working days)
Next Day Delivery (1 – 2 working days) – £9.95
Orders must be placed Monday to Friday by 3pm GMT in order to qualify for next day delivery and will arrive within 1-2 working days
Channel Islands & Isle of Man
Standard shipping (3-5 working days) £7.95
Standard shipping 4-6 working days £8.95
Express shipping 1-2 working days £15
(Germany, France, Spain (mainland only), Portugal, Netherlands, Switzerland, Italy, Luxembourg, Belgium, Austria)
Standard shipping 3-5 working days £15
(Estonia, Latvia, Lithuania, Denmark, Finland, Iceland, Norway, Sweden)
Standard shipping 3-7 working days £20
(Poland, Lithuania, Czech republic, Romania, Greece, Ukraine, Slovakia, Hungary, Bulgaria, Serbia, Albania, Belarus, Slovenia)
Standard shipping 3-7 working days £24
Economy (5-10 working days) £15
Standard (3-6 working days) £20
RoW (Canada and Australia Only)
2-8 working days £25
You may be liable for import duties
Email email@example.com within 30 days to advise that you would like to make a return. Please see below, dependent on your geographical location.
Return your item(s) within 28 days for a refund or exchange. No returns or exchanges are possible on custom or monogrammed items.
Please ensure the shipping service that you use it is trackable with appropriate insurance for the value and retain proof of postage. Please endeavour to package items safely as they were posted to you.
Please note that it can take up to 2 working days, but usually sooner, from us receiving your parcel to action a refund. We appreciate you waiting this time before emailing us to follow up on your refund.
Return within 28 days. No shipping that may have been paid can be refunded. If you have paid duty to your country, you will need to contact your local government entity for a refund. Please ensure that you tick “returning to origin” on the customs declaration.
Please ensure you are familiar with our all returns policy below.
OUR RETURNS POLICY – UK
Should you not be delighted with your order, you can return any item excluding monogram and custom orders within 28 days of receipt. This is on the condition that the goods are returned to us complete and in perfect resaleable condition: unused, unmarked, unwashed and with all original packaging attached.
You are responsible for the cost of returning the items to us. No shipping costs that may have been paid are possible for refund. We will refund you on to the card or payment method which was used to make your purchase.
Please ensure the packaging used to return the goods are suitable for the weight, size and type of goods posted (eg glass should be packaging appropriately) to ensure their safe return. We are not liable to refund goods that are received by our warehouse that are damaged on arrival due to poor packaging. In this case, we would advise you of the condition of the goods’ received by photograph and would recommend that you take up an insurance claim with the postal service you used.
Our returns policy does not affect your statutory rights.
OUR RETURNS POLICY – REST OF WORLD
You can return your order to us within 28 days of receiving your goods, provided is it not a custom or monogrammed order, which are non-refundable.
You must notify Rebecca Udall of your intention to return before posting your items back to us. The items must then be shipped within 7 days of our acknowledgement. The items can be sent on a postal service that takes up to 10 working days.
You must notify us of your intent to return your item by contacting us at firstname.lastname@example.org. You are advised to send your parcel by a trackable and insured service as Rebecca Udall can’t be liable for any loss or damage on return to us. The cost of returning the item to us is non-refundable, as is any original delivery charge you may have paid.